Wheelbirks Parlour; which is run by Tom’s wife Lucinda, provides plenty of flavour for all the family thanks to its warm and welcoming atmosphere.
Experience and indulge in the freshest of Wheelbirks award winning ice cream, milkshakes and luxury ice cream desserts all produced just a few hundred yards from your seat. Also serving a range of fresh food, coffees, speciality teas and cold drinks. Take in the beautiful views of Northumberland countryside while enjoying the best in home cooked food including our wholesome children’s menu; all made using our very own meat and dairy products and the best quality locally sourced ingredients.
A fantastic family day out is guaranteed at Wheelbirks with play areas to suit all ages. Younger children can enjoy the excitement of an indoor pre-school play area (due to the popularity of the pre-school play area as a venue for birthday parties, the play area is often booked and therefore unavailable on Sunday mornings between 10am and 12noon), while older children can run safe and free in the orchard playing area (open from spring - october half term - weather permitting), which is full of adventure and thrills. With play equipment in both areas Wheelbirks promises to leave no one out of the fun.
On Sundays we serve traditional roast Jersey beef dinners (£9.95) instead of our Meal of the Day. Unfortunatley we are not able to serve paninis or quarter pounders on Sundays.
No booking necessary, except for parties of more than 6 which can be arranged by calling the Parlour on 07717 282014.
Free Wi-Fi is available in the parlour.
Click here to download a copy of our menu.
We offer a take-away service for the food and drink served the parlour.
We are very happy to take table bookings, please send us an email or give us a call to arrange this. For tables for 15 or more people will require food to be pre-ordered.
Please don't forget that we offer a range of gluten free products, sweet and savoury. If you are coming up specially it might be worth giving us a ring to ensure we have some available for you!
Gift vouchers are now available to purchase from the parlour, choose from either £5, £10 or £20 vouchers to be spent within the parlour. We have recently introduced a loyalty card scheme. Receive one stamp per visit (when purchasing ice cream) and receive a free single scoop ice cream when you have collected 6 stamps! Buy an ice cream to collect your loyalty card next time you visit.
We are currently trialing a new waitress service system in the old area (to the left as you walk in including the pre-school playarea), The newer area to the right, is now more of an ice cream Parlour area for customers who are just popping in for their favourite ice cream, coffee or a snack.
This decision was made as so many customers commented that the queues to order food and ice cream were confusing and off-putting. Customers with young children were disappointed when they came in for lunch and were unable to be seated in the pre-school playarea as other customers seated in that area were not ordering lunch.
We have had really positive feedback from our customers. Most of the comments received tell us that they prefer this personal service, and we would like to say thank you to you all! Here are some of the common themes… (no names of course!)
“Loving not having to queue anymore!”
“Waitress service is a lot more convenient…helpful, efficient and pleasant!”
“Friendly staff. Efficient service. Relaxed atmosphere.”
“Much better with waitress service – not so much of a bun fight!”
“Especially good in the pre-school area as it meant I could order without leaving my toddler”
“More relaxing with children”
It remains to be seen if we will continue this long term, but at the minute we are enjoying the looking after our customers even more effectively.
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